Hi. 👋
If you’re here, something caught your attention — a question, an order, or a mild-to-moderate concern about reality.

We’re a small team, which means:

• A real human will read your message.

• We take things seriously (even when the brand does not).

• We respond as soon as possible during business hours.

If your message is about an order, please include your order number.
This dramatically increases the speed at which we can help and decreases the amount of psychic guessing involved.

Good reasons to reach out:

• Order questions, updates, or issues

• Returns or exchanges

• Product or sizing questions

• Collaborations, press, or wholesale inquiries

If it takes a little time, thank you for your patience — we’re not ignoring you, we’re just making sure we get it right.

Talk soon.
— The Great Wall America Team